Privacy Settings

Most of your privacy preferences — such as notification settings and account details — can be managed directly inside the MyPurse app. For requests that require our team's involvement, use the options below and we will respond within 15 business days. All requests are handled in accordance with our Privacy Policy and the Philippine Data Privacy Act (RA 10173).

Manage Preferences In-App

Update your notification settings, communication preferences, and account details directly inside the MyPurse web or mobile app.

Open MyPurse App →

Request a Copy of Your Data

Under RA 10173, you have the right to access and receive a copy of your personal data that MyPurse holds. Send us a request and we'll prepare your data export within 15 business days.

Request Data Export

Correct Your Personal Data

If any of your personal data held by MyPurse is inaccurate or incomplete, you can request a correction. Most details can be updated directly in the app, but for encrypted fields like your name or email, contact us.

Request Correction

Withdraw Consent

You may withdraw consent for non-essential data processing (such as marketing emails) at any time. This will not affect the lawfulness of processing based on consent before withdrawal, and will not affect core app functionality.

Withdraw Consent

Delete Your Account

You have the right to request permanent deletion of your account and all associated personal and financial data. This action is irreversible. Your data will be permanently removed within 30 days of your confirmed request.

Request Account Deletion

Response Time: All privacy requests are handled within 15 business days from receipt. We may ask you to verify your identity before processing sensitive requests. If you do not receive a response, please follow up at info@mypurse.app.

If you believe your data privacy rights have been violated, you may also file a complaint directly with the National Privacy Commission (NPC) at www.privacy.gov.ph.